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AFS plumbing advice
Plumbing and winter guides
Clear steps to prepare for cold weather, protect people and property, and decide when a fault needs an emergency visit or a safe booked repair.
Water escaping? Call AFSWhat to do when a pipe bursts
A burst pipe can release a large amount of water quickly. These steps help you limit the damage while an emergency plumber is on the way.
Read the guideHow to find and use your stop tap
Knowing where your stop tap is before a leak happens can save valuable time and reduce water damage.
Read the guideIs this a plumbing emergency?
Not every plumbing fault needs a 24-hour call-out. Use these checks to decide whether the risk makes it urgent.
Read the guideWinter plumbing checklist for Leicester homes
Work through these checks before the first hard frost to reduce the risk of frozen pipes, escape-of-water damage and avoidable winter call-outs.
Read the guideHow to thaw a frozen pipe safely
A frozen pipe needs slow, controlled thawing and careful checking. Sudden heat, flames and unattended heating can cause fire, scalding or a larger escape of water.
Read the guideRadiator cold or leaking? What to check
The pattern of heat and the exact leak location can help identify whether the fault is local to one radiator or part of a wider heating-system problem.
Read the guideLeaving a property empty in winter
Empty properties can hide a frozen pipe or leak for days. A documented winter plan helps homeowners, landlords and keyholders reduce the risk.
Read the guideDirect local help
Need advice about a plumbing fault?
Call the local team now or send a photo and postcode on WhatsApp.