What we found
The plumbing fault
The external tap had remained full of water and could not be isolated separately inside the home, leaving the exposed pipework vulnerable during freezing weather.
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07949 099363Genuine AFS job · Whetstone
Extreme cold caused an outside water pipe to freeze and burst at a property in Whetstone.

What we found
The external tap had remained full of water and could not be isolated separately inside the home, leaving the exposed pipework vulnerable during freezing weather.
What AFS did
AFS repaired the damaged pipework and installed an accessible internal isolation valve so the customer can shut off and drain the outside tap before future cold spells.
Useful guidance
Outside taps should be isolated and drained during prolonged cold conditions where the installation allows it. Remove hoses, protect exposed pipework and make sure the indoor shut-off point works.
Related local help
AFS provides urgent and booked plumbing repairs for homes, landlords and business premises across Leicester and nearby Leicestershire towns.
Direct local help
Call the local team now or send a photo and postcode on WhatsApp.