What we found
The plumbing fault
The flexible pan connector had visible rodent damage. Ground-floor toilets in bungalows and flats can be more accessible through drainage routes, although every property and drainage system is different.
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07949 099363Genuine AFS job · Hinckley
Rat-damaged toilet pan connector repaired in Hinckley
This recently fitted flexible toilet pan connector in Hinckley had been chewed through by a rat, creating a serious leak risk after only one week of use.
What AFS did
Diagnosis and repair
AFS removed the damaged connector, fitted a new pan connector and installed a McAlpine ARB-1 anti-cross-flow and rodent barrier behind the toilet to help prevent rodents travelling through the soil-pipe connection.
Useful guidance
What to watch for
Unexplained marks, odours or leakage behind a toilet should be inspected promptly. Repairing the visible damage and considering suitable protection at the soil-pipe connection can reduce the risk of recurrence.
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